IMS - Privacy Policy

Inner Matrix Systems

Last Revised: July 2024

Joey Klein, LLC, dba Inner Matrix Systems (“IMS,” “we,” or “us”) respects your privacy.

This Privacy Policy describes the graphql.types of information we may collect from you when you visit

the following website: www.innermatrixsystems.com, all IMS-owned websites and domains,

or use our mobile applications or use our other products and services that include an authorized

link to this Privacy Policy (collectively, the “Services”), how we use the information we collect,

with whom we share it, how we protect it, and the choices we offer you regarding our collection

and use of such information.

1. INFORMATION WE COLLECT

We may collect personal information about you, meaning information that can uniquely identify

you, from various sources, such as:

Directly from you when you use the Services, such as when you register for an account,

access certain features or content, or place an order;

Social networks through which you may access the Services or otherwise interact with

us; and

Our parent, subsidiary, or other affiliated entities, service providers, business partners,

and other third parties; and

The personal information we may collect about you may include, without limitation:

Contact information, such as name, postal address, email address, and phone number;

Demographic information, such as age, date of birth, gender, job information;

Payment and financial details, such as payment card or bank account number, expiration

date, authentication code, and billing address.

No mobile information will be shared with third parties/affiliates for marketing/promotional

purposes. All other categories exclude text messaging originator opt-in data and consent;

this information will not be shared with any third parties

In addition, if you access and use the Services on a mobile device and your mobile device’s

settings allow it, we may collect information about your real-time location. Please see the “Your

Choices” section below for information regarding how to limit the location information that we

may collect when you access and use the Services on a mobile device.

We may enable you to log into the Services using a social media account, and if you do so you

may be asked to grant us access to certain information from your social media profile, such as

your friends or contacts lists, photographs, and updates. Social media networks operate

independently from IMS, and we are not responsible for social media networks’ interfaces or

privacy or security practices. Please refer to the privacy settings of the applicable social media

platform or application to determine how you can manage the interactivity between IMS and your

social media account.

When you use the Services, we may also collect certain information by automated means, such

as:

Cookies. A “cookie” is a text file that websites send to a visitor’s computer or other

Internet-connected device to uniquely identify the visitor’s browser, or to store

information or settings in the browser.

Web Beacons. A “web beacon,” also known as an Internet tag, pixel tag, or clear GIF, is

used to transmit information about actions of the user opening the page or email

containing the beacon back to a web server.

Locally Stored Objects. Certain features of the Services may use local shared objects (or

Flash cookies) to collect and store information about your preferences and how you

interact with the Services.

Third-party analytics tools (such as Google Analytics SDK, Pardot, SalesForce,

Bucket.io, WebinarJam, Facebook, Quickbooks and the Measurement Protocol) that

collect information about use of the Services and user traffic

The information we may collect by automated means may include, without limitation:

Information about the devices you use to access the Services (such as the IP address and

the type of the device, operating system, and web browser).

Dates, times, and duration of use of the Services (including whether you are a repeat or

first-time visitor).

Information on actions taken when using the Services (such as page views and website

navigation patterns).

The information we collect automatically is statistical data but may include personal information.

It helps us to improve and personalize our Services, including by enabling us to identify and

authenticate users.

Your web browser may let you choose your preference as to whether you want to allow the

collection of information about your online activities over time and across different websites or

online services. At this time, the Services do not respond to the preferences you may have set in

your web browser regarding such collection of your information, and the Services may continue

to collect information in the manner described in this Privacy Policy.

2. THIRD-PARTY USE OF TRACKING TECHNOLOGIES

Some content or applications available through the Services, including advertisements, may be

served by third parties. These third parties may use cookies, web beacons or other tracking

technologies to collect information about you when you use the Services, such as your IP

address, pages you visit, and when you view a page or open an email in which a tag is embedded.

They may use this information to provide you with interest-based (behavioral) advertising or

other targeted content and for other purposes. We do not control these third parties’ tracking

technologies or how they may be used. The information practices of these third parties are

governed by their own privacy policies and are not covered by this Privacy Policy. If you have

any questions about an advertisement or other targeted content, you should contact the

responsible provider directly.

3. HOW WE USE THE INFORMATION WE COLLECT

We may use information we obtain about you to:

Process orders you place and complete other transactions you have requested using the

Services, and provide you with products and services you request;

Maintain a record of your purchases and other transactions using the Services;

Respond to your questions and comments and provide customer support;

Send you information or materials you request;

Operate, evaluate, and improve our business and the products and services we offer;

Communicate with you about our products, services, offers, and promotions and third-

party products and services that may be of interest to you;

Analyze and enhance our marketing communications and strategies, including by

identifying when emails sent to you have been received and read;

Analyze trends and statistics regarding use of the Services and transactions conducted

using the Services;

Protect against and prevent fraud, unauthorized transactions, claims, and other liabilities,

and manage risk exposure, including by identifying potential hackers and other

unauthorized users;

Enforce our terms of use and other agreements with you; and

Comply with applicable legal requirements and industry standards.

We may combine the information we collect with publicly available information and information

we receive from our parent, affiliate, or subsidiary companies, business partners, and other third

parties. We may use that combined information to enhance and personalize your experience with

us, to communicate with you about products, services, and events that may be of interest to you,

for promotional purposes, and for other purposes described in this Privacy Policy.

We also may use the information we obtain about you in other ways for which we provide

specific notice at the time of collection.

4. DISCLOSURE OF INFORMATION

We may disclose aggregated information about our users (information that does not identify any

individual user) without restriction. We may disclose personal information about you:

To contractors, service providers, and other third parties we use to support our business

and who are obligated to keep personal information confidential and use it only for the

purposes for which we disclose it to them;

If we believe disclosure is necessary or appropriate to protect the rights, property, or

safety of IMS, users of the Services, or others;

To third parties to market their products or services to you if you have consented to or not

opted out of these disclosures;

With your consent;

To enforce or apply our terms of use and other agreements with you;

To comply with any court order, law, or legal process, including to respond to any

government or regulatory request; and

We also reserve the right to transfer your personal information to a buyer or other transferee in

the event of a merger, divestiture, restructuring, reorganization, dissolution, sale, or other transfer

of some or all of our assets. Should such a sale, merger, or transfer occur, we will use reasonable

efforts to direct the transferee to use your personal information in a manner that is consistent

with our Privacy Policy.

5. DATA SECURITY

We have implemented measures intended to protect your personal information from accidental

loss and from unauthorized access, use, alteration and disclosure. All information you provide to

us is stored on secure servers behind firewalls. Any payment transactions, and other transactions

requiring such protection, will be encrypted using SSL/HTTPS and Kaptcha technology. Please

note that the electronic transmission of information is not completely secure. We cannot

guarantee that the security measures we have in place to safeguard personal information will

never be defeated or fail, or that such measures will always be sufficient or effective. Any

transmission of personal information is at your own risk.

6. YOUR CHOICES

We offer you the following choices about the information we collect from you and how we

communicate with you:

Most browsers will tell you how to stop accepting new cookies, how to be notified when you

receive a new cookie, and how to disable existing cookies. Flash cookies operate differently

from browser cookies and cookie management tools available in a web browser may not

remove Flash cookies. To learn how you can manage your Flash cookie settings, visit

http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.ht

ml. Please note, however, that without cookies you may not be able to take full advantage of

all of the features of the Services.

Promotional Communications

If you do not want us to use your contact information to promote our own or third parties’

products or services, you can opt out by sending us an email stating your request to

[email protected]. If you have received a promotional email from us,

you can also opt out of receiving future promotional emails from us by following the

unsubscribe instructions contained in such email. If you have received materials via the

postal service from us and you send us an email to opt out of future mailings, please be sure

to include in the email your name and mailing address exactly as they appear on such

mailing. We will remove your name from our mailing list as soon as possible.

Analytics

You may opt out of the aggregation and analysis of data collected about you on our website

by Google Analytics by visiting Google’s Ads Settings.

Location Information

If you access our Services using a mobile device, you may adjust the settings on your mobile

device to allow or prevent the sharing of location information. For example, you can disable

“Location” (or “Location Services” on iOS-based devices) on your mobile device to prevent

sharing your location information with us. Please refer to instructions provided by your

mobile service provider or the manufacturer of your mobile device to learn how to adjust

your mobile device settings. Please note that if you disable the sharing of location

information, you may be unable to access some features of our Services that are designed for

mobile devices.

Third-Party Tracking

Although we do not control third parties’ collection or use of your information to serve

interest-based advertising or other targeted content, a number of these third parties may

provide you with ways to choose not to have your information collected or used in this way.

You can opt out of receiving targeted advertisements from members of the Network

Advertising Initiative by visiting http://www.networkadvertising.org/choices.

7. ACCESSING AND CHANGING YOUR INFORMATION

You can review and change the personal information associated with your account by logging

into your account and visiting your account profile page. You may send us an email at

[email protected] to request access to, correct, or delete any personal

information that you have provided to us. We may not accommodate a request to change

information if we believe the change would violate any law or legal requirement or cause the

information to be incorrect.

8. YOUR CALIFORNIA PRIVACY RIGHTS

California Civil Code Section § 1798.83 permits users of our Services who are California

residents to request certain information regarding our disclosure of personal information to third

parties for their direct marketing purposes. To make such a request, please send an email to

[email protected] or write us at: P.O. Box 271847. Littleton, CO 80127.

9. CHILDREN UNDER THE AGE OF 13

The Services are not directed to, and IMS does not knowingly collect or solicit personal

information from, children under the age of 13. If we learn we have collected or received

personal information from a child under the age of 13, we will delete that information. If you

believe we might have any information from or about a child under the age of 13, please contact

us at [email protected].

10. TEENAGERS (AGES 13-18)

Parents or guardians may submit personally-identifiable information about their teenagers when

registering for a specific Service. We will only collect this information from or with the consent

of a teenager’s parent or guardian. We will only use the information we collect to provide and

enable the teenager to participate in the Services requested.

11. CHANGES TO OUR PRIVACY POLICY

IMS reserves the right to update or change this Privacy Policy at any time. If we make a material

change to our Privacy Policy, we will provide notice to you (by email or posting on our website)

that our privacy practices have changed and will provide a link to the new policy. In the event

we make a material change to how we use your personal information, we will provide you with

an opportunity to opt out of such new or different use. The date this Privacy Policy was last

revised is at the top of this page. We encourage you to review this Privacy Policy periodically to

check for any updates or changes.

12. DATA TRANSFERS

IMS is based in the State of Colorado in the United States. When we obtain information about

you, we may transfer, process, and store such information outside of the country in which you

reside, including in the United States. By using the Services, you consent to the transfer to and

processing and storage of your information in countries outside of your country of residence,

which may have different data protection laws than those in the country where you reside.

13. CONTACT US

If you have any questions about this Privacy Policy or our information practices, please call us at

(720) 446-5533, email us at [email protected], or write to us at P.O.

Box 271847. Littleton, CO 80127.

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